by Chris Pickering | Jul 6, 2026 | GreenPoint
A garden center should center around customer experience. There is a reason people will happily drive an hour to visit a great apple orchard in October. It’s rarely because they have the best apples. People go for the cider donuts, hayrides, pumpkin patches, live...
by Chris Pickering | Jun 29, 2026 | LiquorPoint
The checkout counter is where most liquor stores think the transaction ends. In reality, it is where a second, quieter sale is happening. This is the moment where intention gets reshaped in real time. A customer who walked in with a clear plan suddenly starts scanning...
by Chris Pickering | Jun 22, 2026 | GreenPoint
AmericanHort’s Cultivate is one of those conferences where the value is not just on the show floor. It is in the rooms, the tours, and the conversations that happen between sessions. For 2026, there are a few clear themes worth paying attention to if you are...
by Chris Pickering | Jun 18, 2026 | GreenPoint
There is a quiet divide happening in garden retail. On one side are stores still relying on seasonal instinct. On the other are stores starting to operate more like data driven retail environments. The difference is not obvious on the surface. Both might look equally...
by Chris Pickering | Jun 18, 2026 | LiquorPoint
For a long time, liquor retail ran on instinct. Owners knew their customers. They knew what sold. They ordered based on experience and adjusted based on what they saw on the shelf. That intuition still matters. But it is no longer enough on its own. Today, the most...
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