Counterpoint

Run your business. Connect with customers. Sell anywhere. NCR Counterpoint is a specialty retail management system featuring POS and back office functionality. It’s easy to manage sales, inventory, and operations for a single retail store or multiple locations. 

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Counterpoint is a full retail management system that includes robust inventory management, touchscreen point of sale, built-in customer loyalty, automated purchasing, and configurable reporting capabilities. 

KEY FEATURES

POINT OF SALE:

  • Configurable POS touchscreen
  • Drill down button menu at POS
  • Offline ticket entry capabilities
  • Advanced pricing capabilities
  • Easily handle sales, returns, orders, and layaways – even on a single ticket
  • Integrated customer tracking and reporting capabilities
  • Integrated email marketing and texting for automated, targeted promotions
  • Built in inventory control & purchasing
  • Mobile sales and inventory functionality
  • Single SQL database can serve multiple locations

BACK OFFICE: 

  • Purchasing & transfer advice reports
  • Merchandise analysis reporting
  • Text or email alerts for store operations, sales activity, fraudulent transactions
  • Customize software access by employee or department
  • System exception reporting helps catch fraud and shrinkage
  • Accounting interfaces available to most major accounting packages
  • Accounts receivable functionality

PURCHASING:

  • Manage vendor items, costs, and lead times
  • Automatically create purchase orders for preferred vendors or the vendors with the lowest costs
  • Receive merchandise and automatically transfer correct quantities to other retail locations
  • Set prices as you receive items, based on target margins you define

INVENTORY:

  • Check prices and quantities across locations and transfer products between stores
  • Serial # tracking
  • Data-driven price rules let you quickly set up promotions or contract pricing
  • Forecasting tools help you maintain ideal stocking levels and control your inventory costs

REPORTING:

  • View, print, export, and e-mail any report
  • Create quick reports on the fly from search results

SECURE ACCESS:

  • Multiple levels of security and PCI DSS 2.0 compliance
  • Protect your system using Windows or SQL authentication
  • Make your password policy PCI-compliant with a single click
  • Support for fingerprint readers and user ID cards
  • User-specific security settings let you control who is allowed to access sensitive functions and data

 

MANAGE INVENTORY:

  • Perform physical counts, adjustments and receive inventory with or without a PO
  • Instant inventory visibility lets you check prices, availability, and quantities across all of your stores
  • Count your inventory with your iOS devices and export counts to Counterpoint

SELL ANYWHERE:

  • Complete an entire ticket, from start to finish, on your iOS or Windows-based device
  • Scan items, take payments, and print or e-mail the receipt
  • Put sales on hold and recall them later
  • Take returns, place orders, and apply discounts
  • With NCR Counterpoint’s mobile POS hardware, it’s like having an entire point of sale terminal in the palm of your hand

CONNECT WITH CUSTOMERS:

  • Mobility allows convenient access to customer records including recent purchases and loyalty points
  • Create customer records on the spot to connect with new customers
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Mobile Point of Sale

With Mobile POS software and hardware, you can run your business right from the sales floor as you help customers find products and ring up sales on the spot.

Mobility also allows you to sell your products wherever your customers gather like special off-site events and trade shows.

It’s like having an entire point of sale terminal in the palm of your hand.

 

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Inventory Management

NCR Counterpoint untilizes a powerful, time-tested inventory engine for managing inventory. 

Dynamic features includes a customizable matrix, unlimited reporting, loss prevention, variable pricing, and much more.

 

COMPLETE RECORDS:

  • Perform physical counts, adjustments and receive inventory with or without a purchase order
  • Instant inventory visibility lets you check prices, availability, and quantities across all of your stores
  • Count your inventory with your iOS devices and export counts to Counterpoint

PRICING MANAGEMENT: 

  • Assign up to six prices per inventory item
  • Price by store or by color/size with location-specific and SKU-specific pricing
  • Custom price rules let you set up complex promotional, contract, and special price scenarios, as well as mix-and-match pricing, BOGO, and quantity at a price deals
  • Margin-driven pricing lets you control your prices dynamically to meet your profit goals

BUNDLING: 

  • Group, sell, and track related items in bundles with kit functionality
  • Track items in a specific bundle, in loose combinations, or as finished goods
  • Create tag-along kits, which allow you to assign “tag-along” items, like delivery or service fees, to any inventory item
  • Use bills of material to define, assemble, and sell manufactured goods from their component parts

TRANSFER MERCHANDISE:

  • Transfer inventory easily between stocking locations
  • Receive inventory at a central location, and then transfer the right quantities to your other locations
  • Transfer Advice report suggests items and quantities to transfer based on maximum stocking levels or replenishment calculations

PHYSICAL COUNT:

  • Count your items and track variances
  • Freeze specific items, categories, or locations and count part of your inventory while operations continue in other areas
  • Enter counts manually or import them from handheld scanners, including iOS devices running NCR Counterpoint Mobile
  • Automatically adjust items for which the count varies from the frozen quantity

MARINER PAYMENT SOLUTIONS:

  • Fully integrated to your point of sale system
  • PCI-DSS compliant
  • Competitive rates
  • Transparent pricing with no hidden fees
  • Mobile and contactless options
  • eCommerce solutions
  • We are happy to provide a free price comparison and analysis
  • Expert support team
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Payment Processing

Built with security in mind, Mariner Payment Solutions is your gateway to simple, inexpensive payment processing which can save you both time and effort.