Counterpoint
Run your business. Connect with customers. Sell anywhere. NCR Counterpoint is a specialty retail management system featuring POS and back office functionality. It’s easy to manage sales, inventory, and operations for a single retail store or multiple locations.
Counterpoint is a full retail management system that includes robust inventory management, touchscreen point of sale, built-in customer loyalty, automated purchasing, and configurable reporting capabilities.
KEY FEATURES
POINT OF SALE:
- Configurable POS touchscreen
- Drill down button menu at POS
- Offline ticket entry capabilities
- Advanced pricing capabilities
- Easily handle sales, returns, orders, and layaways – even on a single ticket
- Integrated customer tracking and reporting capabilities
- Integrated email marketing and texting for automated, targeted promotions
- Built in inventory control & purchasing
- Mobile sales and inventory functionality
- Single SQL database can serve multiple locations
BACK OFFICE:
- Purchasing & transfer advice reports
- Merchandise analysis reporting
- Text or email alerts for store operations, sales activity, fraudulent transactions
- Customize software access by employee or department
- System exception reporting helps catch fraud and shrinkage
- Accounting interfaces available to most major accounting packages
- Accounts receivable functionality
PURCHASING:
- Manage vendor items, costs, and lead times
- Automatically create purchase orders for preferred vendors or the vendors with the lowest costs
- Receive merchandise and automatically transfer correct quantities to other retail locations
- Set prices as you receive items, based on target margins you define
INVENTORY:
- Check prices and quantities across locations and transfer products between stores
- Serial # tracking
- Data-driven price rules let you quickly set up promotions or contract pricing
- Forecasting tools help you maintain ideal stocking levels and control your inventory costs
REPORTING:
- View, print, export, and e-mail any report
- Create quick reports on the fly from search results
SECURE ACCESS:
- Multiple levels of security and PCI DSS 2.0 compliance
- Protect your system using Windows or SQL authentication
- Make your password policy PCI-compliant with a single click
- Support for fingerprint readers and user ID cards
- User-specific security settings let you control who is allowed to access sensitive functions and data
MANAGE INVENTORY:
- Perform physical counts, adjustments and receive inventory with or without a PO
- Instant inventory visibility lets you check prices, availability, and quantities across all of your stores
- Count your inventory with your iOS devices and export counts to Counterpoint
SELL ANYWHERE:
- Complete an entire ticket, from start to finish, on your iOS or Windows-based device
- Scan items, take payments, and print or e-mail the receipt
- Put sales on hold and recall them later
- Take returns, place orders, and apply discounts
- With NCR Counterpoint’s mobile POS hardware, it’s like having an entire point of sale terminal in the palm of your hand
CONNECT WITH CUSTOMERS:
- Mobility allows convenient access to customer records including recent purchases and loyalty points
- Create customer records on the spot to connect with new customers
Mobile Point of Sale
Inventory Management
COMPLETE RECORDS:
- Perform physical counts, adjustments and receive inventory with or without a purchase order
- Instant inventory visibility lets you check prices, availability, and quantities across all of your stores
- Count your inventory with your iOS devices and export counts to Counterpoint
PRICING MANAGEMENT:
- Assign up to six prices per inventory item
- Price by store or by color/size with location-specific and SKU-specific pricing
- Custom price rules let you set up complex promotional, contract, and special price scenarios, as well as mix-and-match pricing, BOGO, and quantity at a price deals
- Margin-driven pricing lets you control your prices dynamically to meet your profit goals
BUNDLING:
- Group, sell, and track related items in bundles with kit functionality
- Track items in a specific bundle, in loose combinations, or as finished goods
- Create tag-along kits, which allow you to assign “tag-along” items, like delivery or service fees, to any inventory item
- Use bills of material to define, assemble, and sell manufactured goods from their component parts
TRANSFER MERCHANDISE:
- Transfer inventory easily between stocking locations
- Receive inventory at a central location, and then transfer the right quantities to your other locations
- Transfer Advice report suggests items and quantities to transfer based on maximum stocking levels or replenishment calculations
PHYSICAL COUNT:
- Count your items and track variances
- Freeze specific items, categories, or locations and count part of your inventory while operations continue in other areas
- Enter counts manually or import them from handheld scanners, including iOS devices running NCR Counterpoint Mobile
- Automatically adjust items for which the count varies from the frozen quantity
MARINER PAYMENT SOLUTIONS:
- Fully integrated to your point of sale system
- PCI-DSS compliant
- Competitive rates
- Transparent pricing with no hidden fees
- Mobile and contactless options
- eCommerce solutions
- We are happy to provide a free price comparison and analysis
- Expert support team